:root{--ink:#17202a;--muted:#6b7786;--line:#dfe5ec;--panel:#fff;--subtle:#f4f6f9;--bg:#eef1f5;--blue:#2457c5;--ok:#13815f;--warn:#a96c00;--danger:#b4232c;font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;font-size:14px;color:var(--ink)}
@media (prefers-color-scheme:dark){:root{--ink:#e6eaef;--muted:#98a3b1;--line:#2d343c;--panel:#161b21;--subtle:#1d232a;--bg:#0f1317;--blue:#6f9bff}}
*{box-sizing:border-box}
[hidden]{display:none!important}
body{margin:0;background:var(--bg);min-height:100vh}
button{font:inherit;cursor:pointer;border-radius:8px;padding:7px 12px;border:1px solid var(--line);background:var(--panel);color:var(--ink)}
button.primary{background:var(--blue);border-color:var(--blue);color:#fff}
button.ghost{background:transparent}
a.button{display:inline-block;font:inherit;border-radius:8px;padding:7px 12px;border:1px solid var(--line);background:transparent;color:var(--ink);text-decoration:none}
button.danger{color:var(--danger)}
button:disabled{opacity:.5;cursor:default}
input,select,textarea{font:inherit;color:var(--ink);background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:7px 9px;min-height:36px;width:100%}
textarea{min-height:64px;resize:vertical}
label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--muted);font-weight:600}
.top{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 20px;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:2}
.brand{display:flex;gap:10px;align-items:center}
.brand .mark{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--blue);color:#fff;font-size:18px}
.brand small{display:block;color:var(--muted);font-size:12px}
.who{display:flex;gap:10px;align-items:center;font-size:13px;color:var(--muted)}
main{max-width:1180px;margin:0 auto;padding:18px 16px 40px}
.login{display:grid;place-items:center;min-height:70vh}
.card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:22px;display:flex;flex-direction:column;gap:12px;width:min(420px,100%)}
.card h1{margin:0;font-size:20px}
.card p{margin:0;color:var(--muted);font-size:13px}
.error{color:var(--danger)}
.notice{margin:0 0 12px;padding:9px 12px;border-radius:9px;background:var(--subtle);border:1px solid var(--line);font-size:13px}
.notice.bad{border-color:color-mix(in srgb,var(--danger) 40%,transparent);color:var(--danger)}
.tabs{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:14px}
.tabs button{border-radius:999px;font-size:13px;color:var(--muted)}
.tabs button.active{border-color:var(--blue);color:var(--ink);background:color-mix(in srgb,var(--blue) 10%,var(--panel))}
.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:14px}
.metrics>div{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px}
.metrics span{display:block;color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.05em}
.metrics strong{display:block;font-size:26px;margin:6px 0 4px}
.metrics small{color:var(--muted);font-size:12px}
.grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,.8fr);gap:14px}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:12px;overflow:hidden;margin-bottom:14px}
.panel-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 18px 10px}
.panel-head h3{margin:3px 0 0;font-size:16px}
.panel-head .label{color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.1em}
.panel-head small{color:var(--muted);font-size:12px}
.rows{padding:0 18px 14px}
.row{display:grid;grid-template-columns:minmax(130px,.5fr) minmax(0,1fr);gap:12px;padding:8px 0;border-top:1px solid var(--line);font-size:13px}
.row:first-child{border-top:0}
.row span{color:var(--muted)}
.row strong{font-weight:600;overflow-wrap:anywhere}
.row.ok strong{color:var(--ok)}.row.warn strong{color:var(--warn)}.row.muted strong{color:var(--muted)}
.empty{margin:0;padding:14px 18px 18px;color:var(--muted);font-size:13px}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:left;padding:8px 12px;background:var(--subtle);color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em}
td{padding:8px 12px;border-top:1px solid var(--line);vertical-align:top}
td small{display:block;color:var(--muted);font-size:12px;margin-top:2px}
tr.clickable{cursor:pointer}tr.clickable:hover td{background:var(--subtle)}
.actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.table-wrap{overflow-x:auto}
.detail{border-top:1px solid var(--line)}
.evidence{display:flex;flex-wrap:wrap;gap:8px 18px;padding:0 18px 10px;color:var(--muted);font-size:12px}
.transcript{list-style:none;margin:0;padding:6px 18px 16px;display:flex;flex-direction:column;gap:8px}
.transcript li{display:grid;grid-template-columns:80px minmax(0,1fr);gap:10px;font-size:14px;line-height:1.5}
.transcript li b{color:var(--muted);font-size:11px;letter-spacing:.06em;text-transform:uppercase;padding-top:3px}
.transcript li.customer span{background:var(--subtle);border-radius:8px;padding:6px 9px}
.transcript li.assistant span{background:color-mix(in srgb,var(--blue) 9%,var(--panel));border-radius:8px;padding:6px 9px}
.transcript li.note span{color:var(--muted);font-style:italic}
.transcript li.filler span{color:var(--muted);font-style:italic;font-size:12px}
.settings small.hint{color:var(--muted);font-size:12px;line-height:1.4;margin-top:-6px}
.events{list-style:none;margin:0;padding:6px 18px 16px;font-size:12px;color:var(--muted);display:flex;flex-direction:column;gap:3px}
details summary{padding:4px 18px 8px;font-size:12px;color:var(--muted);cursor:pointer}
.form-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr)) auto;gap:8px;align-items:end;padding:12px 18px;border-bottom:1px solid var(--line)}
.settings{padding:0 18px 18px;display:flex;flex-direction:column;gap:12px}
.switch{display:grid;grid-template-columns:20px minmax(0,1fr);gap:10px;align-items:start;font-size:13px}
.switch input{width:18px;height:18px;margin-top:2px;min-height:0}
.switch small{display:block;color:var(--muted);font-size:12px;line-height:1.45}
.number-row{padding:12px 0 4px;border-top:1px solid var(--line)}
.number-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px}
.number-fields{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px 12px}
.number-fields label{display:flex;flex-direction:column;gap:4px;font-size:13px}
.number-fields label small{color:var(--muted);font-size:12px;line-height:1.4}
.number-fields .third{grid-column:span 2}
.number-fields .half{grid-column:span 3}
.number-fields .full{grid-column:1/-1}
.number-fields textarea{min-height:96px}
.log{margin:6px 0 0;padding:10px;max-height:320px;overflow:auto;background:var(--subtle);border:1px solid var(--line);border-radius:8px;font:12px/1.5 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;white-space:pre-wrap}
.rehearse-controls{display:flex;flex-wrap:wrap;gap:10px;align-items:end;padding:0 18px 10px}
.listen-controls{display:flex;flex-wrap:wrap;gap:6px 18px;align-items:center;padding:0 18px 10px;font-size:13px}
.listen-controls label.inline{display:inline-flex;flex-direction:row;align-items:center;gap:6px;width:auto;margin:0}
.listen-controls label.inline input{width:16px;height:16px;min-height:0;margin:0}
.listen-controls .voice-note{flex-basis:100%;color:var(--muted);font-size:12px;line-height:1.4}
.transcript li.assistant span{display:flex;gap:8px;align-items:flex-start;justify-content:space-between}
.talk-phase{display:inline-flex;align-items:center;gap:8px;font-size:13px;color:var(--muted)}
.talk-phase.listening{color:#1a7f4b}
.talk-phase.speaking{color:var(--blue)}
.talk-phase .readout{color:var(--muted);font-variant-numeric:tabular-nums;min-width:150px}
.talk-phase .level{display:inline-block;width:64px;height:8px;border-radius:4px;background:linear-gradient(to right,currentColor var(--level,0%),var(--line) var(--level,0%))}
button.danger{background:#b3261e;color:#fff;border-color:#b3261e}
.transcript button.play{min-height:0;padding:1px 8px;font-size:12px;line-height:1.6;flex:none}
.rehearse-controls label{min-width:220px}
.rehearse-input{display:flex;gap:8px;padding:0 18px 18px}
@media (max-width:900px){.metrics{grid-template-columns:1fr 1fr}.grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr 1fr}.number-fields{grid-template-columns:1fr}.number-fields .third,.number-fields .half{grid-column:1/-1}.row{grid-template-columns:1fr}}

.sync-log{padding:0 18px 8px}.sync-log summary{padding:4px 0;font-size:12px;color:var(--muted);cursor:pointer}

/* The call audit dashboard (ui/audit.js). */
.audit-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;padding:0 18px 10px;flex-wrap:wrap}
.audit-head h2{margin:0 0 4px;font-size:18px}
.audit-head p{margin:0;font-size:13px}
.muted{color:var(--muted)}
.filters{display:flex;flex-direction:column;gap:8px;padding:10px 18px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--subtle)}
.chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.chips-label{color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;margin-right:4px}
.chips input{width:auto;min-height:32px;padding:4px 8px}
.chips input.search{min-width:220px}
.chip{border-radius:999px;padding:5px 11px;font-size:13px;background:var(--panel);display:inline-flex;align-items:center;gap:6px}
.chip.active{border-color:var(--blue);background:color-mix(in srgb,var(--blue) 12%,var(--panel))}
.chip b{font-weight:600}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--muted)}
.dot.ok{background:var(--ok)}.dot.warn{background:var(--warn)}.dot.bad{background:var(--danger)}.dot.info{background:#7c5cff}.dot.muted{background:var(--muted)}
.kpis{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:10px;padding:14px 18px}
.kpi{background:var(--subtle);border:1px solid var(--line);border-radius:12px;padding:12px}
.kpi span{display:block;color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase}
.kpi strong{display:block;font-size:24px;margin:6px 0 2px}
.kpi small{color:var(--muted);font-size:12px;line-height:1.3;display:block}
.kpi.ok strong{color:var(--ok)}.kpi.warn strong{color:var(--warn)}.kpi.bad strong{color:var(--danger)}.kpi.muted strong{color:var(--muted)}
.trend{padding:8px 18px 14px}
.trend svg{width:100%;height:120px;display:block}
.trend .bar.ok{fill:var(--ok)}.trend .bar.warn{fill:var(--warn)}.trend .bar.bad{fill:var(--danger)}.trend .bar.muted{fill:var(--line)}
.trend .axis{fill:var(--muted);font-size:11px}
.legend{display:flex;gap:14px;flex-wrap:wrap;margin-top:6px;font-size:12px;color:var(--muted)}
.legend span{display:inline-flex;align-items:center;gap:6px}
.evidence-rows{padding:0 18px 14px}
.acards{display:flex;flex-direction:column}
.acard{border-top:1px solid var(--line)}
.acard-head{display:flex;justify-content:space-between;gap:12px;padding:10px 18px;cursor:pointer;align-items:flex-start}
.acard-head:hover{background:var(--subtle)}
.acard-main{display:flex;flex-direction:column;gap:4px;min-width:0}
.acard-title{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-size:14px}
.acard-sub{display:flex;flex-wrap:wrap;gap:6px;align-items:center;font-size:12px}
.acard-side{display:flex;flex-direction:column;align-items:flex-end;gap:4px;font-size:12px;flex:none}
.pill{display:inline-block;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:600;border:1px solid transparent}
.pill.small{font-size:11px;padding:1px 8px}
.pill.ok{background:color-mix(in srgb,var(--ok) 16%,var(--panel));color:var(--ok)}
.pill.warn{background:color-mix(in srgb,var(--warn) 18%,var(--panel));color:var(--warn)}
.pill.bad{background:color-mix(in srgb,var(--danger) 14%,var(--panel));color:var(--danger)}
.pill.info{background:color-mix(in srgb,#7c5cff 16%,var(--panel));color:#7c5cff}
.pill.muted{background:var(--subtle);color:var(--muted);border-color:var(--line)}
.badge{display:inline-block;border:1px solid var(--line);border-radius:6px;padding:1px 7px;font-size:11px;color:var(--muted)}
.badge.stream.claims{border-color:color-mix(in srgb,var(--blue) 50%,transparent);color:var(--blue)}
.badge.stream.repairs{border-color:color-mix(in srgb,var(--ok) 50%,transparent);color:var(--ok)}
.acard-detail{padding:4px 18px 14px;background:var(--subtle);display:flex;flex-direction:column;gap:8px}
.acard-section{font-size:12px;font-weight:700;color:var(--muted);letter-spacing:.04em;text-transform:uppercase;margin-top:6px}
.acard-window{font-size:12px;color:var(--muted)}
.notes{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px;font-size:13px}
.notes li{display:grid;grid-template-columns:170px minmax(0,1fr);gap:10px;line-height:1.45}
.notes li b{color:var(--muted);font-weight:600;font-size:12px}
.player{height:32px;max-width:260px}
.actions.center{justify-content:center;padding:12px}
@media (max-width:900px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.notes li{grid-template-columns:1fr}}